Human rights



Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening

See Sustainability Work, sections “Human rights impact assessments” and “Responsible procurement.”



Employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations

See Sustainability Work, sections “New Code of Responsible Business Conduct” and “Freedom of expression.” 



Total number of incidents of discrimination and actions taken


There were no substantiated cases, with cause for disciplinary action, of discrimination during the year.

Freedom of association and collective bargaining; Child labor; Forced and compulsory labor


Operations and suppliers identified with significant risks regarding the right to exercise freedom of association and collective bargaining, child labor and forced and compulsory labor

See Directors' Report, section “Risks and uncertainties”, Sustainability Work, section “Responsible procurement” and UK Modern Slavery Act statement. We generally consider these risks very small in Telia Company’s own operations, but bigger in parts of the supply chain.

Supplier human rights assessment


Percentage of new suppliers that were screened using human rights criteria

See Sustainability Work, section “Responsible procurement.”

Omission: we are unable to report separately on the percentage of new suppliers. As we develop our supplier assessment processes, this data might become available.

Human rights grievance mechanisms


Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms

See Corporate Governance, section “Enterprise risk management (ERM) framework.”