Local communities


Local community engagement

All local companies engage in a number of commercial sponsorships, events, philanthropic donations and more with the purpose of supporting local communities and to build brand trust and awareness. It is up to the local company to decide what is the most suitable engagement.

It is important that such sponsoring and donations are not used to support unethical or corrupt business practices or for purposes that are not in line with Telia Company’s values. To mitigate these risks, the group-wide instruction for sponsorships and donations sets out a number of principles regarding what to sponsor and support, and the correct approval process. During 2016 we identified a need to improve the level of understanding of and compliance with the instruction. See Sustainability Work, section “Anti-bribery and corruption.”

During the year a large number of non-commercial activities were reported, many of which related to supporting children and young people with healthcare or education. Such activities support the local implementation of the All in shared value creation strategy.

Omission: we do not carry out local impact assessments. We aim to develop a more comprehensive approach to assessing the positive and negative impacts of our operations.



Number and percentage of operations assessed for risks related to corruption and the significant risks identified

See Sustainability Work, section “Anti-bribery and corruption” and Directors' Report, section “Risks and uncertainties.”



Communication and training on anti-corruption policies and procedures

See Sustainability Work, sections “New Code of Responsible Business Conduct”, “Anti-bribery and corruption” and “Responsible procurement.”

Omission: We are unable to provide more accurate statistics than those provided in the above sections.



Confirmed incidents of corruption and actions taken

See Sustainability Work, section “Anti-bribery and corruption,” Corporate Governance, section “Enterprise risk management (ERM) framework” and “G4-SO8.”

Anti-competitive behavior


Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes

Azercell in Azerbaijan and Telia in Sweden were engaged in ongoing legal cases with claims in excess of 10 MSEK.



Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations

Following a tax audit, Azercell in Azerbaijan was engaged in a case related to payment of tax which resulted in a significant amount being paid to the Azerbaijani tax authority by Azercell. Azercell has appealed the decision.

Local companies were engaged in a small number of labor disputes, none of which resulted in significant fines.

Telia Company, some of its subsidiaries and former employees are involved in preliminary investigations in Sweden, the Netherlands and USA primarily relating to investments in Uzbekistan. See Directors' Report, section “Risks and uncertainties” for more information.